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00:00 Ynzo’s introduction to Tony’s
07:55 Laying the HR Principles
13:00 Tony’s Chocolonely’s mission
20:51 Changes within the company
25:30 Team and Impact
35:25 Becoming a global brand
41:05 Tony’s documentary and becoming a Serious Friend
44:30 Adapting to the pandemic and supporting others
01:03:00 Social Innovation and Tony’s Unlimited
01:06:40 Meeting the farmers and being a fair trade company
01:17:07 Keeping Serious Friends engaged
01:25:00 Telling your story and building your audience
01:29:08 Last tips and closing
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